So I am not having a whole lot of luck with the trolley vendors in the Chicago area, does anyone have any good recommendations?
I won't name names but one vendor I asked if I could see pictures of two trolleys they listed that weren't shown on their website and they responded with simply their address, thanks. Some others have not been too keen on the idea I want of a "shuttle." If I am paying over $1,000 to rent the thing for 3 hours shouldn't I get to have it go to and fro wherever my little heart desires? And others just simply e-mail once and then when you have questions you never hear back. I do not understand companies who don't provide good customer service, I mean these things aren't cheap! I will say Windy City Trolley has been the best so far and they do have a cute trolley (although not green).
I won't name names but one vendor I asked if I could see pictures of two trolleys they listed that weren't shown on their website and they responded with simply their address, thanks. Some others have not been too keen on the idea I want of a "shuttle." If I am paying over $1,000 to rent the thing for 3 hours shouldn't I get to have it go to and fro wherever my little heart desires? And others just simply e-mail once and then when you have questions you never hear back. I do not understand companies who don't provide good customer service, I mean these things aren't cheap! I will say Windy City Trolley has been the best so far and they do have a cute trolley (although not green).
UPDATE: As you can see I am very impatient when it comes to this whole trolley business and have decided to go with trolley #1 from Windy City Trolley, my contact there was very helpful and responsive and to me that is worth so much! Granted no, the trolley is not green (#3 was my favorite style) but nonetheless I am happy with #1, very neutral and cute! Thank you Jaime and John for your suggestions.
Trolley 1: Windy City Trolley, Trolley 2: Elegant Trolleys, Trolley 3: Chicago Wedding Transport
6 comments:
I also looked into trolley's and I found Windy City to be extremely helpful so far. I requested information and got an email full of info within two days. I'm still researching transportation so I haven't contacted them back with other questions. I thought it was neat that they had i pod connections in them as well! Good Luck!
I've been planning a post on vendors for awhile, but am trying to find a way to not sound bitter in it. It's frustrating because, at the end of the day, you know that these companies need your piddly non-corporate account. I mean, people talk and refferals mean more business, you know? Good luck!
P.S. I want to see the rest of your DIY Projects! :)
Sorry you're having trolly troubles! If you decide to go a different route, try
www.hinsdaleunitedlimo.com, we used them for our wedding, their service was AMAZING, they were the least expensive & had beautiful limos. We rented 2 limos and the big limo "Party Bus", which the entire bridal party enjoyed on their way to the church & reception...it was sweet...an option if you need! Good luck!!! :)
-Jaime @ "It's A Jaime Thing"
www.justjaime28.wordpress.com
I would be very interested to chat with you about your experiences and see if we can help you.
John Curran, VP Charter Sales
Chicago Trolley & Double Decker Co.
773.648.5000
i like #1 the best too. its by far the cutest!
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